Personal Data Protection

Privacy Policy MBI 765 – Player Personal Data Protection

Your privacy is our priority. Find out exactly how mbi 765 collects, uses, stores, and protects your personal information at all times.

Updated: 1 January 2026

256-bit SSL Encryption

All your personal data and transactions are encrypted using the same 256-bit SSL technology used by major financial institutions in Malaysia.

No Data Sales

Mbi 765 has never sold, rented, or transferred your personal information to any third party for commercial purposes.

Full Data Control

You have the right to access, correct, or request the deletion of your personal data at any time through our support team.

Secure Server

Your data is stored on servers protected by layered firewalls, 24/7 monitoring, and automated intrusion detection systems.

Responsible KYC

Our identity verification process is conducted with care, and all submitted documents are stored securely in accordance with data protection standards.

Transparent Cookies

Mbi 765 clearly explains the types of cookies used and their purposes. You can manage your cookie settings through your browser at any time.

Note: This Privacy Policy applies to all users of the mbi 765 platform, including the website and mobile app. By using our platform, you agree to the collection and use of information as described in this policy.

01 Introduction

Mbi 765 takes our responsibility to protect every user's privacy seriously. This Privacy Policy has been crafted to clearly and transparently explain how we manage the personal information you provide when registering, using the platform, or interacting with our support team.

We understand that Malaysian players want to know exactly where their data goes and who can access it. The answer is straightforward – your information is used solely to enable us to provide you with a better service, and we do not sell it to anyone.

This policy should be read together with the Terms and Conditions mbi 765. If you have any questions after reading this policy, do not hesitate to reach out to our support team, available 24/7.

02 Types of Personal Data Collected

Mbi 765 only collects data that is strictly necessary to provide our services safely and effectively. Below is a summary of the data we collect, organized by category:

Data Category Example Information Primary Purpose
Identity Full name, date of birth, MyKad/passport number KYC verification, fraud prevention
Contact Email address, phone number Account communications, important notifications
Finance Bank account number, e-wallet name Deposit and withdrawal processing
Technical IP address, device type, browser Account security, prevention of unauthorised access
Activity Betting records, transaction history Legal compliance, customer support

We do not collect sensitive information such as biometric data, medical information, or criminal records unless required by applicable law.

03 How We Use Your Data

Every piece of data we collect has a clear purpose. mbi 765 does not use your data for purposes unrelated to delivering platform services. Below are the primary ways we use your information:

Account Management and Services

  • Securely create and manage your user account.
  • Process deposits and withdrawals of funds to verified accounts.
  • Send important notifications related to your account, promotions, and platform updates.
  • Provide effective customer support whenever you need assistance.

Security and Compliance

  • Verify player identity as part of the mandatory KYC process.
  • Detect and prevent fraudulent activity, money laundering, or breaches of terms.
  • Comply with reporting requirements to relevant authorities where required by law.
  • Maintain activity logs for internal audit purposes and investigations should any issues arise.

Platform Improvements

  • Analyse usage patterns to improve the overall user experience.
  • Test new features and optimise platform performance based on real user feedback.
  • Personalise content and promotional offers that are more relevant based on your gaming preferences.
Marketing: You may opt out of marketing communications from mbi 765 at any time by contacting our support team or through your account settings. However, important account-related notifications cannot be unsubscribed from.

04 Sharing Information with Third Parties

Mbi 765 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share certain information for legitimate operational purposes:

  • Payment Providers: Information required to process deposits and withdrawals is shared with licensed payment service providers such as FPX, DuitNow, and e-wallet providers partnered with us. These providers are bound by strict data confidentiality agreements.
  • Game Providers: Minimum technical data required to support gameplay is shared with licensed game providers that supply content on our platform.
  • Legal Authorities: mbi 765 will disclose information to the relevant authorities only when required by law, court order, or a legitimate criminal investigation.
  • Technical Service Providers: Companies that assist us in managing technical infrastructure, cybersecurity, and data analytics are bound by strict data processing agreements and may only use data for purposes directed by mbi 765.

In all of the above situations, we ensure that the third parties involved maintain data protection standards equivalent to those we apply ourselves.

05 Data Security and Protection Measures

Mbi 765 continuously invests in security infrastructure to ensure your data remains protected at all times. The protective measures we have in place include:

  • End-to-End Encryption: All communications between your device and mbi 765 servers are encrypted using TLS 1.3 protocol with 256-bit encryption.
  • Strict Access Controls: Access to user data within our internal systems is restricted to staff who genuinely require it to perform their duties. All access is logged and monitored.
  • 24/7 Monitoring: Our security systems are continuously monitored to detect any unusual activity or intrusion attempts.
  • Regular Security Audits: mbi 765 conducts regular penetration testing and security audits by independent experts to identify and address any vulnerabilities.
  • Data Backup: User data is automatically backed up and stored across multiple locations to ensure service continuity.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of any security breach affecting your data, we will notify you in a timely manner as required by law.

06 Cookies and Tracking Technologies

Mbi 765 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use

  • Essential Cookies: These cookies are required for core platform functions such as login, session management, and security. The platform cannot operate properly without them.
  • Performance Cookies: Used to gather information on how users interact with the platform to help us improve the overall experience.
  • Functional Cookies: Save your preferences such as language and display settings so you do not need to re-configure them each time.
  • Analytics Cookies: Help us understand platform traffic and usage patterns in aggregate (without identifying individuals) for improvement purposes.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the mbi 765 platform.

07 Your Rights Regarding Personal Data

As an mbi 765 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If any data we hold is inaccurate or outdated, you may request that we correct it promptly.

Right to Erasure

You may request the deletion of your personal data. Please note that we may need to retain certain data for a specific period to comply with legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and we will honour your preference.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider where applicable.

How to Exercise Your Rights: To submit any request related to personal data rights, contact the mbi 765 support team via live chat or email at [email protected]. Please include sufficient proof of identity with your request.

08 Data Retention Period

Mbi 765 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, we will retain your data for the following periods according to data type:

  • Identity and KYC Data: Retained for 5 years after account closure to comply with anti-money laundering legal requirements.
  • Financial Transaction Records: Retained for 7 years in accordance with applicable accounting and tax requirements.
  • Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
  • Technical Data (System Logs): Retained for 12 months for security purposes and technical troubleshooting.

Once the applicable retention period expires, data will be securely deleted or anonymised so that it can no longer be associated with you.

09 Child Protection

Mbi 765 Platform not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we confirm that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that information.

Parents and guardians who believe their child has provided personal information to mbi 765 without consent are encouraged to contact us immediately so we can take appropriate action.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer through the following channels:

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex requests such as data access or deletion, processing time may take up to 14 business days.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via a notice on the platform or by email to your registered address.

Your Data Is Safe with mbi 765

With high-standard data protection and a commitment to transparency, you can play on mbi 765 with complete confidence. Register today and enjoy a safe, responsible betting experience.

Further reading: Terms and Conditions  |  Responsible Gaming  |  FAQ

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