Terms and Conditions MBI 765 – Complete Platform Rules Guide

01 Acceptance of Terms and Conditions

By accessing, registering, or using the mbi 765 platform in any way — whether via the website, mobile app, or any other channel provided by us — you confirm that you have read, understood, and agreed to be fully bound by these terms and conditions.

These terms and conditions should be read together with Privacy Policy and Responsible Gaming Guide ours, which forms part of the overall agreement between you and mbi 765. Where any conflict exists, these terms and conditions shall take precedence over other documents unless expressly stated otherwise.

Mbi 765 reserves the right to modify, add, or remove any part of these terms at any time. Changes take effect immediately upon being published on the platform. Continued use of the platform following any changes constitutes acceptance of the updated terms.

02 User Eligibility

To use the mbi 765 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above or the age of majority in your jurisdiction, whichever is higher.
• Registering under your own name and not on behalf of another party.
• Not subject to any legal restrictions that prohibit the use of online betting services.
• Has never had an account closed or suspended by mbi 765 or any other betting platform due to fraud or misconduct.
• Using the platform for personal entertainment and not as a primary source of income.

Mbi 765 reserves the right to request proof of age and identity at any time. Accounts will be temporarily suspended during the verification process. This is a standard protective measure implemented for the security of all users.

03 Registration & Account Management

Each user is only permitted to hold one (1) active account on the mbi 765 platform. Holding more than one account is a violation of these terms and may result in all associated accounts being closed and funds forfeited without prior notice.

During registration, you are required to provide complete, accurate, and up-to-date information, including your full name, phone number, active email address, and bank details for withdrawal purposes. All information will be verified through a KYC (Know Your Customer) process before withdrawal functionality is activated.

• Your account password is your sole responsibility. Use a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login credentials with anyone, including family members.
• Contact the mbi 765 support team immediately if you suspect unauthorized access to your account.
• Mbi 765 will never ask for your password via email, SMS, or live chat under any circumstances.

04 Fund Deposits and Withdrawals

Mbi 765 supports a wide range of popular payment methods in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, and internet bank transfers. All transactions are processed through secure payment channels protected by industry-standard encryption.

Deposit Policy:

• The minimum deposit amount is RM10 for most payment methods.
• Deposits are credited to your account instantly or within no more than 5 minutes, depending on the selected method.
• All deposits must be made using a payment method registered in the same player's name.
• Third-party deposits are not permitted and will be returned to the original source.

Withdrawal Policy:

• The minimum withdrawal amount is RM30 per request.
• Withdrawals are processed within 30 minutes for requests submitted during business hours.
• KYC verification must be completed before the first withdrawal request is approved.
• Mbi 765 reserves the right to request additional documentation for withdrawal requests that exceed certain limits.
• Funds may only be withdrawn to a bank account or e-wallet that has been registered and verified in the player's name.

05 Bonuses, Promotions, and Special Offers

Mbi 765 offers a variety of bonuses and promotions to new and existing members from time to time. All bonus offers are subject to wagering requirements clearly stated in the terms of each relevant promotion.

• The welcome bonus can only be claimed once by each new user.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met.
• Some games may not count, or may only partially count, toward fulfilling bonus wagering requirements. The list of eligible games is stated in each promotion's respective terms.
• Bonus abuse or fraud — including the use of multiple accounts to claim bonuses repeatedly — will result in bonus cancellation and account closure.
• Mbi 765 reserves the right to cancel any bonus at any time if there is evidence of fraud or abuse of the promotions system.
• Bonus validity periods will be stated in the relevant promotion terms. Unused bonuses that expire within the specified period will be automatically forfeited.

06 General Game Rules

All games available in the mbi 765 lobby are subject to the game rules set by their respective providers. Players are responsible for understanding the rules of each game before placing any bets.

• Game results are final and cannot be disputed unless there is substantial evidence of a verifiable technical error.
• In the event of a technical disruption during an active game, mbi 765 will attempt to restore the game to its last verified state. If this is not possible, all related bets will be fully refunded.
• Bets placed cannot be cancelled once a game has started, unless stated otherwise in the relevant game rules.
• The use of automated software, bots, or any external tools to influence game outcomes is strictly prohibited.
• Mbi 765 reserves the right to void winnings and close accounts if a player is found to have used unauthorised methods to gain an advantage in any game.

07 Accepted Player Conduct

Mbi 765 is committed to providing a safe, respectful, and enjoyable gaming environment for all players. Players are required to conduct themselves courteously at all times when interacting with the platform, live dealers, or other players.

The following conduct is strictly prohibited and may result in account suspension or closure:

• Use of offensive language, threats, or harassment toward dealers or other players in the live game chat.
• Attempts to hack, disrupt, or attack the mbi 765 platform's security systems.
• Spreading false or misleading information about the platform to other users.
• Player collusion in poker or any multi-player game.
• Attempts to manipulate the bonus system or exploit any technical vulnerabilities within the platform.

08 Account Closure and Suspension

Players may close their account at any time by contacting the mbi 765 support team. Prior to closure, any eligible remaining balance will be processed for withdrawal in accordance with the standard withdrawal policy, provided all verification requirements have been met.

Mbi 765 reserves the right to suspend or close a player's account without prior notice in the following situations:

• Confirmation that a player is underage or has provided false information during registration.
• Suspected or confirmed fraudulent activity, money laundering, or violation of applicable laws.
• Violation of these terms and conditions, particularly regarding bonus abuse or the use of automated software.
• Instructions from relevant legal authorities.
• A self-initiated request via the self-exclusion option within the responsible gaming program.

09 Platform Liability Limits

Mbi 765 provides the platform on an "as-is" basis and makes no guarantees of continuous, uninterrupted availability. We strive to maintain high uptime, but scheduled maintenance and unforeseen events may cause temporary disruptions.

• Mbi 765 is not liable for any losses arising from legitimate and fair game outcomes.
• Mbi 765 is not liable for losses arising from a user's internet connection failure, disruptions to the user's device, or technical factors beyond the platform's control.
• Any liability claim against mbi 765 is limited to the amount deposited by the player within 30 days prior to the claim being made.
• Mbi 765 is not liable for any unauthorised access to an account resulting from a player's own negligence in safeguarding their login credentials.

10 Changes to Terms and Applicable Laws

Mbi 765 reserves the right to modify these terms and conditions at any time without prior notice. However, we endeavour to inform players of significant changes via an on-platform notice or email to the registered address.

These terms and conditions are governed by the laws of the jurisdiction in which mbi 765 is registered and operates. Any dispute arising from or relating to these terms will be resolved through mutually agreed arbitration proceedings, and where necessary, before a court of appropriate jurisdiction.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it valid, and the remaining terms will continue in full force and effect.